Verizon Wireless has just started distributing a much-needed maintenance update for its carrier-branded variants of the Galaxy S6 and Galaxy S6 edge. The upgrade has been developed specifically to eliminate a software bug which resulted in a Factory Data Reset (FDR) after multiple consecutive failed attempts to unlock a handset using a fingerprint. Once the firmware has been installed, users will have ten tries to unlock their device using their fingerprint. If that doesn’t work, they’ll have five additional opportunities to gain access using their backup PIN or password. Once all fifteen attempts have been used unsuccessfully, the unit will initiate an FDR.
The update, which carries the software version MMB29K.G920VVRU4CPF2 for the Galaxy S6 and MMB29K.G925VVRU4CPF2 for the Galaxy S6 Edge, is available to download over-the-air (OTA) via a secure Wi-Fi connection. To see if it’s ready for your handset, simply head into Settings, followed by About Device, locate and selectSoftware Update, then hit the Update Now button. Alternatively, you can wait until you receive a push notification prompting you to download and install the update from Samsung’s servers, but you’ll only receive this prompt in a timely manner if you have at least 50% of battery, or you’re plugged into a power outlet.